On Sep 21st. 2011, Les Clefs d'Or Japan bimonthly meeting held at Kobe Bay Sheraton Hotel & Towers.

Participants: 9 people

Ms. Miyako Wada (Imperial Hotel, Osaka) and Mr. Naohiko Wako (The Westin Sendai) gave the speech at the monthly meeting of JCA (Japan Concierge Association).

"The path I have walked along as hotel person"  by Miyako Wada

“Great Earthen Japan Earthquake 3.11 −Report and Lessons for emergency response –“  by Naohiko Wako